Question 1

Can I send files for free?

Accepted Answer

Yes! You can send files for free directly from our home page. No account or payment required.

Question 2

Can I send a transfer using a link?

Accepted Answer

Absolutely. Our free service lets you send transfers by both email and shareable links. Paid accounts unlock even more options to support your recipients.

Question 3

How many people can I send files to?

Accepted Answer

With our free service, you can send files via email to up to 6 people per transfer. Paid plans allow sending to 100+ recipients. Alternatively, use a shareable link to reach unlimited people.

Question 4

Can I cancel my plan any time?

Accepted Answer

Yes, you can cancel your subscription at any time—instantly from your dashboard, no questions asked.

Question 5

Which file types can I send?

Accepted Answer

All file types are supported, including PDFs, images, videos, Office documents, and more.

Question 6

Is there a file size limit?

Accepted Answer

You can send files up to 1TB per transfer on paid plans. Free transfers have a smaller limit, perfect for most documents and media.

Question 7

How secure are my file transfers?

Accepted Answer

All transfers are encrypted in transit and at rest. We use industry-standard security to keep your data safe.

Question 8

Is my data GDPR compliant?

Accepted Answer

Yes. We offer localized EU data residency for your file transfers and requests. We also use explicit cookie consent management, protect data transfers with Standard Contractual Clauses, and offer a fully compliant Data Processing Agreement (DPA) for our corporate clients.